NOF America Corporation
Browse by usage
Product line
Advanced search

FAQs



dot How to purchase our products online?
dot How to purchase our products without price information?
dot How to place an order using Purchase Order.
dot How to request Pricing for no-price product?
dot Handling / Shipping fee?
dot Will I be charged Sales Tax?
dot Bulk order?
dot Cannot log in.
dot Submitted a pricing request, but no email received.
dot Tax exemption? 
dot Why is my credit card being denied? 

 

 

 

Q: How to purchase products online?

Please register on our website. ( click HERE ) 
After our verification, you will receive an activation confirmation e-mail, then you could purchase our products online. 

* Online shopping is currently US customers only. Outside US customers, please submit your request through contact form.

 

Q:  How to purchase products without pricing information?

Register>>Receive account activation e-mail>> Go product pages you are looking for>>Request pricing through "Product Inquiry" tab on the bottom of the page. 


"Price Link" will be sent by email in our operation hours: Mon-Fri 9-5:30 pm. EST.

 

 

 

Q: Submitted a price request, but no Price Link email was received.

We process your request during our operation hours: Mon.-Fri. 9-5:30, EST.
If you do not receive a price link email within that hour, please email info@nofamerica.com or call us at 914-681-9700.

 

 

 

 

 

Q: Bulk order? Place an order using Purchase Order?

A: Please contact info@nofamerica.com or call 914-681-9790 for details. 

 

   

 

 

Q: Handling / Shipping Fee?

Please click the link below.

Terms & Conditions

 

 

 

Q: Tax Exemption form?

A: When you ship to NY, CA, MA, CT, TX, and WA states, please send us your Tax Exempt certificate if you have one.
Fax: 914-681-9791
Email info@nofamerica.com  at the time of your registration.

( Please ask your accounting department if you are not sure about the form)

 

 

Q: Will I be charged Sales Tax?

A: If you ship to NY, CA, MA, CT, TX, and WA states, sales tax may be calculated & charged. To avoid sales tax, please send us your tax exempt form at the time of registration to info@nofamerica.com or fax it to 914-681-9791. 

 

 

Q: Why is my credit card being denied?

 

  • Make sure you have entered your credit card information correctly - it should be only numbers; no dashes or spaces.

  • Confirm that there are verifiable funds in the account.

If you continue to receive errors, try using a different credit card or please contact your financial institution.

If you have any issues or concerns, please contact us at info@nofamerica.com or call 914-681-9790.